You’ll receive an order confirmation email. For COD, expect a confirmation call.

Orders are processed within 1-3 working days, Delivered within 3-7 business days

We offer complimentary shipping within India on orders over ₹2000. For orders below ₹2000, a ₹150 shipping fee applies. There are no additional surcharges.

Exchange within 24 hours of receipt by email or phone. The item must reach us within 7 days.

Orders can be canceled or modified within 1-2 hours of placing them by emailing us at help@thedoristore.com with your Order ID. Once the order has been dispatched, cancellations or modifications are not possible.

Delivery address modifications can be requested within 1-2 hours of placing the order by emailing us at help@thedoristore.com. You can also inform us of any changes during the confirmation call we make after receiving your order. After the confirmation call, the address provided will be considered the final shipping address. Please note that address changes are not possible after dispatch.

If you receive a defective or damaged product, email us at help@thedoristore.com within 24 hours of delivery with your Order ID and pictures of the issue. We will arrange for an exchange, refund, or replacement.
If you receive a tampered package, do not accept it. Return it to the delivery person and notify us immediately at help@thedoristore.com with your Order ID. If you accept a tampered package, it will be assumed that the package was received in a secure condition.

Refunds are processed within 4-7 days after the returned product passes a quality check. The refund will be credited to the original payment method used during checkout.

Returns/exchanges are not accepted in the following cases:
1. Request is made after the 24-hour window.
2. Product shows signs of use, tampering, or damage due to non-adherence to care instructions.
3. Customized or tailor-made products.
4. Missing price tags, damaged packaging, or products not in their original condition.

1. Return requests must be raised within 24 hours of receiving the product by emailing us at help@thedoristore.com with your Order ID and reason for return.
2. Items must be unused, in original packaging, and in a resalable condition.
3. Customized products (e.g., fall and picot) and items with cut blouse fabric are not eligible for returns/exchanges.

No, only one coupon can be applied per order.

Returns are only applicable for defective or damaged items. Please refer to the return policy at the end of each page in the footer for more details on our specific return conditions.

Currently, we do not offer international shipping as a standard service. However, you can contact us directly at help@thedoristore.com, and we will personally arrange to ship your order. Please note that additional shipping charges will apply, and all payments must be made in advance.

We strive to showcase product colors as accurately as possible through natural light photography. However, slight variations may occur due to lighting or device screen settings. We encourage you to consider this before making a purchase.